Please contact us as soon as possible if you need to make changes to your order. Include your order number and the change(s) you want to make to keep things running smoothly. Once your order has been updated, we'll contact you to confirm. If your order has already been packed or shipped, we will be unable to make any changes to it. Here you can find out how your order is progressing. Please log in to your account, go to 'Your Orders,' select the order you want to cancel, and then click 'Cancel Order.' Your order will be refunded to your original payment method within 3-5 business days after it has been cancelled, though it may take longer depending on when your bank processes the refund. Please contact us as soon as possible if you do not have an account. Orders that have already been packed and shipped cannot be cancelled. We will not be able to retrieve or replace your order once it has been cancelled.